Shipping policy
Shipping Policy
Thank you for shopping with CHEFAN! We are committed to delivering your order as quickly and safely as possible.
Processing Time All orders are processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times Our products are fulfilled by Amazon (FBA), ensuring reliable and fast delivery.
| Destination | Standard Shipping | Free Shipping |
|---|---|---|
| United States | $5.99 (3-5 business days) | Free on orders over $39 |
| Canada | $5.99 (3-5 business days) | Free on orders over $39 |
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at info@chefan.us and we will investigate the issue promptly.
Incorrect Shipping Address Please ensure your shipping address is correct before placing your order. CHEFAN is not responsible for orders delivered to an incorrect address provided by the customer.
If you have any questions about your shipment, please contact us at info@chefan.us.